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Patient Registration

The practice list is open for new patients and we will require the following forms to be completed:-

Download File
Registration Form
The application form for registering with our practice can be downloaded here.
Download File
New Patient Questionnaire
The new patient questionnaire for registering with our practice can be downloaded here.

Completed online forms should then by returned to us by e-mailing gram.ballateradministrator@nhs.scot or by posting to the practice.

In exceptional circumstances patients may be removed from the practice list if their behaviour is considered to be a danger to staff and other patients.

Confidentiality

All members of the practice are governed by strict rules relating to confidentiality.

Data Protection

No medical information on an individual patient is given without written consent.

All patient details are kept confidential but anonymised health information will be used by the practice for audit purposes. Should you object to this please let the Practice know.

Please click here to view our GDPR Privacy Notice document.

Rights & Responsibilities      

Patients will be treated with courtesy and respect by all members of staff and we are sure this will be reciprocated. 

Complaints

Please direct your complaints to the Practice Manager.

Alternatively complaints can be directed to:-

NHS Grampian Feedback Service
Summerfield House
2 Eday Road
Aberdeen, AB15 6RE

Telephone: 0345 337 6338
E-mail: nhsgrampian.feedback@nhs.net

Duty of Candour

Please click here to view the Duty of Candour Report document.

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