All appointment times are of 15 minutes duration unless your doctor specifically advises that a longer consultation period should be booked or you request a longer appointment.
Appointments can be made online - please click here to log in.
Please check in at reception on arrival.
The reception staff will try and let you know at check in if the doctor or nurse is running late.
Emergency appointments are available for urgent problems and pre booked extended hour appointments are available on application. These appointments are primarily for people with work commitments.
Appointments - Corona Virus Update
In line with many other GP surgeries, due to coronavirus, we have been making changes to how we operate at the Ballater Clinic. We are trying to keep our patients and staff as safe as possible and so are aiming to reduce the number of patients attending the Clinic.
If you have developed any symptoms suggestive of coronavirus in the past 7 days (new continuous cough and / or a fever) please follow the government guidance to stay at home for 7 days from the start of your symptoms even if your symptoms are mild.
You need only contact us (or NHS 24 on 111 out of hours) if your symptoms are severe or you have shortness of breath, if you worsen during home isolation or if you have not improved after 7 days.
Please visit https://www.nhsinform.scot/coronavirus for further details.
We know that often patients will present to the reception to try to book an appointment but we ask that you do not do this as appointments will not be issued this way. Instead please telephone us, and our triage team will phone you back.
We are aiming to deal with as much as possible over the phone. In the near future we will be offering video consultations. There will of course be times when patients may need to be seen and we will organise this safely if needed.
If you have a pre booked appointment coming up, you may have already been contacted to change this to a phone appointment if possible. We might not have been able to call you as for some patients we don't hold an up to date phone number. If this is the case, we would ask you to please call us with your phone number so we can make a plan. If you are due to come in however, we would kindly ask that if you have possible coronavirus symptoms you don't come in and instead phone us to discuss things.
Site Map | Contact Us